CANCELLATION (TANDEM FLIGHT)
- Paragliding is an open-air activity and requires good weather conditions. Please, consult with our team all details before finalize the booking.
- Free cancellation by client is possible up to 24 hours before the excursion starts.
- Request to change the day/hour with less than 24 hours before the excursion starts, has an additional fee of 50€ (deposit fee)
- Due to cancellation by client without any request to change the day/hour or in situation "no show-up" at the meeting place on time, the payment/ deposit will not be refund.
- Cancellation due to unfavorable weather conditions:
A. Company will offer other day/ hour or a VOUCHER for a tandem flight. The client will be informed in advance about any changes in person or by phone call/ message.
B. Company will do refund of the payment if there is no possibility to postpone the tandem flight for other day/hour. (refund fees can apply).
TRANSPORT (TANDEM FLIGHT)
- We offer free of charge transport to launch site from our three main meeting points:
A. parking supermarket Tu Trebol in Adeje.
B. parking Parque Comercial Adeje Shooping (Mc Donald´s).
C. parking beach Playa de La Enramada in La Caleta, Adeje and from surrondings hotels. -
Free of charge pick up & return from/to hotel/ apartment (Costa Adeje, Los Cristianos to Puerto de Santiago) is possible for bookings made at 10 and 12 o'clock.
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In relation with experiences scheduled from 2:00 p.m. onwards, we can help you to organize the taxi transfer from your hotel/ apartment. This is external service and has additional costs (taxi fee) on your site.
* approx 10-20€ from Los Cristianos, Las Americas, Torviscas, Fanabe, Playa Paraiso, Callao Salvaje
* approx 20-30€ from Playa San Juan, Alcala, Puerto de Santiago (Los Gigantes). - The pick-up time can vary +-15 minutes depending on car traffic. You will be informed about any changes by phone call, e-mail or message.
- If you arriving on your own, please be at least 15 minutes before the activity start time. Take in mind the possible traffic jam and delays as well time to find the parking slot (beach Playa de La Enramada).