CANCELLATION (TANDEM FLIGHT)
- Free cancellation by client is possible up to 24 hours before the excursion starts.
- Request to change the day/hour with less than 24 hours before the excursion starts, has an additional fee of 50€ (deposit fee)
- Due to cancellation by client without any request to change the day/hour or in situation "no show-up" at the meeting place on time, the payment/ deposit will be not refund.
- Cancellation due to unfavorable weather conditions:
A. Paragliding company will offer other day/ hour, always if possible. The client will be informed in advance about any changes in person or by phone call/ message.
B. Paragliding company will refund 100% of payment if there is no availability to postpone the tandem flight for other day/hour.
TRANSPORT (TANDEM FLIGHT)
- We offer free transport to launch site from our two main meeting points:
A. parking supermarket Tu Trebol in Adeje,
B. parking beach La Enramada in La Caleta, Adeje and from surrondings hotels. -
Free of charge pick up from hotel/ apartment (Tenerife South, Costa Adeje, Los Cristainos - Los Gigantes) is possible for bookings made at 10 and 12 o'clock.
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Pick up from hotel/ apartment (Tenerife South, Costa Adeje) has additional fee (taxi rate) for bookings made at 14, 16, 18 o'clock. The pick up time can vary and will be always confirmed with the client before the excursion start by phone call, e-mail, message.
A. 10€ from Los Cristianos, Las Americas, Torviscas, Fanabe, La Caleta, Adeje, Playa Paraiso, Callao Salvaje
B. 20€ from Playa San Juan, Alcala, Puerto Santiago/ Los Gigantes.
C. Pick up from other destinations need to be confirmed by agreement.