CANCELLATION (TANDEM FLIGHT)
- Paragliding is an open-air activity and requires good weather conditions. Please, consult with our team all details before finalize the booking.
- Free cancellation by client is possible up to 24 hours before the excursion starts.
- Request to change the day/hour with less than 24 hours before the excursion starts, has an additional fee of 50€ (deposit fee)
- Due to cancellation by client without any request to change the day/hour or in situation "no show-up" at the meeting place on time, the payment/ deposit will not be refund.
- Cancellation due to unfavorable weather conditions:
A. Company will offer other day/ hour or a VOUCHER for a tandem flight. The client will be informed in advance about any changes in person or by phone call/ message.
B. Company will do refund of the payment if there is no possibility to postpone the tandem flight for other day/hour. (refund fees can apply).
TRANSPORT (TANDEM FLIGHT)
- We offer free transport to launch site from our two main meeting points:
A. parking supermarket Tu Trebol in Adeje.
B. parking Parque Comercial Adeje Shooping (Mc Donald´s).
C. parking beach La Enramada in La Caleta, Adeje and from surrondings hotels. -
Free of charge pick up from hotel/ apartment (Tenerife South, Costa Adeje) is possible for bookings made at 10 and 12 o'clock.
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Pick-up from hotel/ apartment (Tenerife South, Costa Adeje) has additional fee (taxi rate) for bookings made at 14, 16 and 18 o'clock. Pick-up time corresponds to the booking time. The pick-up time can vary +-15 minutes. You will be informed about any changes by phone call, e-mail or message.
A. 10€ from Los Cristianos, Las Americas, Torviscas, Fanabe, Playa Paraiso, Callao Salvaje
B. 20€ from Playa San Juan, Alcala, Puerto de Santiago (Los Gigantes).
C. Pick up from other destinations need to be confirmed by agreement.